North Carolina Business Coalition on Health

Find the Right Behavioral Health Care — Faster

Free access for employees and family members of participating NCBCH employers.

Complete a private screening in about 7 minutes and begin seeing matched care options. Your employer will not see your answers, results, or whether you use Express Access.

You’ll first create a private Express Access account, then begin the approximately seven-minute screening.

Learn more about the scientific evidence supporting Express Access behavioral-health matching.

Not sure whether your employer participates? Ask your employer or benefits team.

Why This Exists

Finding care should not be this hard

Many people know they need help, but do not know where to start. Provider directories are often outdated. Waitlists can be long. And it is hard to know which therapist or program is the right fit.

Express Access was created to make behavioral health referrals more scientific, easier to use, and more focused on outcomes.

Private & employee-controlled

Your employer does not see your answers, your results, or whether you use the service.

Built to save time

Instead of calling provider after provider, Express Access identifies care options that fit your needs.

Focused on quality

Matches are guided by clinical outcome data — not advertising, directory listings, or guesswork.

How It Works

Three simple steps

Complete a private screening

Tell us what you are experiencing and what kind of help you may need. Takes about 7 minutes.

Review your matched care options

Express Access identifies your best matched providers and programs based on your needs, insurance, availability, and clinical outcome data.

Choose what feels right

You stay in control. You decide which providers you want to contact or schedule with.

Privacy

Your privacy comes first

Express Access is designed so employees can seek help without feeling exposed.

Your employer does not receive:

Your screening answers
Your behavioral health results
Your provider choices
Your diagnosis or symptoms
Whether you scheduled an appointment
Whether you used the service at all

Employers and coalitions may receive only de-identified, aggregate information — such as whether access gaps exist across a region or network. That information is used to improve care access, not to identify individual employees.

Why Express Access Is Different

More than a directory

Most behavioral health searches rely on provider profiles, location, insurance, or marketing language. Express Access goes further.

Providers are matched based on clinical outcome data — patient-reported results that reflect how well a provider has helped people with similar needs — not self-reported credentials or sponsored listings.

The goal is simple: help you get to the right care faster.

Coalition Partnership

A free resource for NCBCH Employers, their employees and families

The North Carolina Business Coalition on Health brings employers together to improve healthcare quality, cost, and value across North Carolina. Express Access supports that mission by giving employees and family members a simple, private way to find behavioral health care.

Express Access gives participating NCBCH employers a private, no-cost behavioral health access tool for their employees and families, while giving the coalition aggregate insight into access gaps and network performance — without exposing individual employees.

Not sure whether your employer participates? Ask your employer or benefits team.

Start Your Private Screening

Express Access is not an emergency or crisis response service. If you are in immediate danger, call 911.
If you are thinking about suicide, worried about someone else, or need crisis support now, call or text 988.